As widespread crypto adoption continues to accelerate, MoonPay, the global leader in crypto payments with over 30 million users and 500 partners, has scaled rapidly across the US, UK, EU, Canada, and other jurisdictions to meet growing demand worldwide. This expansion created an opportunity to evolve systems to support increasing operational complexity, rising alert volumes, evolving regulatory expectations, and more sophisticated on-chain activity.
“As volumes grew, we needed a single place for intelligence, alerting, and case work — something flexible enough that our needs dictated the workflow, not the software,” recalls Brian Higdon, Senior Director of Financial Crime Compliance and Technology at MoonPay. To support this next phase of growth, MoonPay partnered with Chainalysis and leveraged its integration with Unit21 to build a single, streamlined environment for investigations and case management, one that combined tightly integrated workflows with industry-leading blockchain intelligence and alerts from KYT.
What Chainalysis and Unit21 bring to the table together
At the core of this collaboration is the direct flow of Chainalysis’ blockchain intelligence and KYT alert data into Unit21’s case management platform. Where investigators previously had to switch between tools to manage alerts, analyze wallets, and document findings, they can now complete their entire compliance and investigative lifecycle in one place. Blockchain intelligence is no longer an external reference point; it is a critical input embedded into every case and suspicious activity report.
With Chainalysis intelligence and KYT data flowing directly into Unit21, MoonPay’s teams can efficiently consume alerts, screen wallets, and review both fiat and crypto activities in real time, all without slowing down or compromising investigative rigor.
Higdon described the integration as “a highly strategic effort focused on more than simply connecting two systems,” with the goal of enabling Chainalysis and Unit21 to operate as a single, cohesive compliance engine. By leveraging the Chainalysis KYT endpoint’s full read/write capabilities, teams can work alerts externally via API. As a result, investigators can move fluidly from alert to analysis to resolution from one place, confident that both the underlying workflows and the intelligence powering them are aligned rather than stitched together.
Why data quality matters at scale
While integrated workflows improve speed and efficiency, Higdon emphasized that the quality underlying intelligence is just as critical. Reliable, comprehensive blockchain data ensures that decisions remain defensible and actionable. “In choosing to partner with Chainalysis, it was clear they are a leader in producing rich blockchain intelligence,” he said. “Their depth of coverage and reliability allow us to support transaction monitoring across all MoonPay activity.”
Turning compliance into a scalable and strategic growth engine
By unifying case management workflows with trusted blockchain intelligence, MoonPay has established a highly efficient compliance and investigations operation designed to scale alongside its business. “Compliance isn’t a cost center at MoonPay; it’s a growth engine. With Unit21 and Chainalysis, we’re able to continue scaling globally, reduce needless customer friction, and meet regulatory obligations with confidence. That foundation allows us to innovate faster and grow responsibly,” added Higdon.
In the end, MoonPay’s partnership with Chainalysis and Unit 21 enables further centralization of compliance workflows. Customer context, alerts, on-chain exposure analysis, approvals, and reporting are captured in a single system, allowing investigators from cyber threat units to prioritize cases more effectively and conduct deeper tracing in Chainalysis Reactor.
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